Privacy Policy for OBLIN

Last updated: 10 September 2026

OBLIN ("OBLIN", "we", "us", or "our") operates the OBLIN mobile application, a local food ordering and delivery service.

This Privacy Policy explains what information we collect, how we use it, how we protect it, how we share it with service providers, and how users can request deletion of their account and associated personal data.

1. Information We Collect

• Phone number: used for account authentication and account identification.
• Name and profile information: information you provide when creating or editing your profile.
• Delivery address: information you provide so orders can be delivered to you.
• Location information: location may be used, when you grant permission, to identify nearby vendors, determine delivery availability, and support location-based delivery functionality.
• Order information: vendor, food items, selected variants or add-ons, order amount, delivery information, and order status.
• Ratings and reviews: ratings or reviews you voluntarily submit.
• Push notification information: a device push-notification token may be stored to send order and service notifications.
• Technical information: limited device, application, and diagnostic information may be processed by services and SDKs used to operate, secure, and troubleshoot the app.

2. How We Use Your Information

• Create and maintain your OBLIN account.
• Authenticate you and protect your account.
• Process and deliver food orders.
• Determine vendor and delivery availability for your location.
• Send order, delivery, and service notifications.
• Maintain order history and ratings or reviews you submit.
• Provide customer support.
• Prevent misuse, fraud, abuse, and security incidents.
• Maintain, secure, troubleshoot, and improve OBLIN.

3. Location Information

If you grant location permission, OBLIN may use your device location for location-based functionality such as identifying nearby vendors, checking delivery availability, and supporting delivery-related features. You can manage location permissions through your device settings.

4. Service Providers and Data Sharing

OBLIN may use third-party providers and infrastructure for authentication, cloud database services, push notifications, mapping and location services, payment processing, analytics, security, hosting, and other services necessary to operate the application.

These providers may process information on behalf of OBLIN to provide their services. We require service providers to handle information in accordance with applicable requirements and only for legitimate service purposes.

OBLIN does not sell users' personal information.

5. Payments

When you use an online payment method, payment processing may be handled by the applicable payment provider. OBLIN does not intentionally store payment credentials such as card numbers, UPI PINs, or banking passwords.

6. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction.

No internet-based service can guarantee absolute security, but OBLIN takes reasonable measures to protect user information and limit access to authorised systems and personnel.

7. Data Retention

We retain information only for as long as reasonably necessary to provide the service, maintain account and order records, maintain security, comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements.

When an account deletion request is successfully processed, OBLIN deletes associated personal account data from its active systems, subject to information that we are required or permitted to retain for legal, security, fraud-prevention, dispute-resolution, accounting, or regulatory purposes.

8. Account and Data Deletion

If you cannot access the app, you may request account deletion by emailing abhishektanwar750@gmail.com .

Please include the phone number associated with your OBLIN account. We may verify the request before processing it.

When an account deletion request is processed, OBLIN will delete the associated personal account data from active systems, except information that must be retained where permitted or required by applicable law, security, fraud-prevention, dispute-resolution, accounting, or regulatory requirements.

9. Children's Privacy

OBLIN is not directed toward children. We do not knowingly create accounts for children in circumstances where applicable law requires parental consent.

10. Third-Party Services

The app may interact with third-party services such as mapping, payment, authentication, cloud infrastructure, analytics, or notification providers. Their privacy practices are governed by their own policies.

Users should review the privacy policies of applicable third-party service providers for additional information about their data practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our services, data practices, or legal requirements change. The updated version will be published at this URL with a revised date.

12. Contact Us

OBLIN
Privacy contact: abhishektanwar750@gmail.com